Thanks to this legislation, maintenance and service work can now be carried out away from the main dealer network as long as the garage uses Original Equipment ‘Matching Quality’ (OEM) parts, and they are recorded as such. The garage must follow the manufacturer’s service schedules.

The Block Exemption Regulation covers service and maintenance during the warranty period and prohibits vehicle manufacturers’ warranties from including conditions that require:
• all normal maintenance be provided within the vehicle manufacturer’s network
• all parts used must be the manufacturer’s original spare parts
Wwhat does this mean to the motorist?

BER safeguards free competition in aftermarket parts, repairs and services and will benefit motorists by reducing the cost of servicing through better labour rates and competitively priced parts.